About us
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Tuscanhouses.com: More Than a Home, a True Tuscan Experience

Tuscanhouses.com was born from our passion, experience, and deep-rooted love for Tuscany. Based in Lucca, in the heart of this stunning region, we specialise in short-term rentals and professional property management, working with a selected portfolio of unique homes. We support property owners with attentive, ongoing care, while offering guests authentic and well-curated holiday experiences across Tuscany.

But we don’t just offer houses — we create a true Tuscan experience. Thanks to our local expertise, we provide insider tips, tailored recommendations, and hands-on support before and during your stay. Whether you are searching for the perfect holiday villa or a place that truly feels like home, we guide you every step of the way with professionalism and care.

Our Philosophy

As an agency, we are not fond of standardized houses. What excites us most is opening our portfolio and seeing that every villa is different, because each one carries a story, a personality, and a reason why its owner chose to entrust it to us.

For us, a house is never just an investment. It is effort, it is love, it is memory. It is the grandmother’s cabinet that holds decades of family life, the desk where children wrote their first stories, the dining table that welcomed countless Christmas lunches. Preserving this authenticity—while adding the right level of comfort and service—is what makes every stay unforgettable.

We believe that a holiday home should not lose its soul to look like all the others. On the contrary, its uniqueness is its greatest strength. Our mission is to enhance that uniqueness and share it with the world.

Property Rentals & Advisory Services

In addition to our rental services, we provide professional property management and advisory support to homeowners, offering guidance, ongoing care and operational assistance. When requested, we also assist clients considering property opportunities in Tuscany, ensuring a clear, well-informed and stress-free process.

We also collaborate with villa rental agencies and tour operators worldwide, ensuring a seamless process for guests booking through different channels.

Our Mission

Our goal is to provide homeowners with high-quality property management and meticulous care for their homes, while offering guests an outstanding holiday experience. We are committed to creating unforgettable stays — moments to share with family and friends that last a lifetime.

Our Values

The principles that guide our work are simple yet essential:

✅ Integrity – Transparency, reliability, and honesty in every interaction.

✅ Professionalism – Expertise and respect for every client.

✅ Passion – Genuine commitment to fulfilling the dreams of those who trust us.

✅ Excellence – High-level service, always aiming to exceed expectations.


At Tuscanhouses, we work with you and for you. Because finding the perfect home in Tuscany is about more than a property: it’s about creating lasting memories and making dreams come true.


ELISA DELLA SANTA

Managing Director

Hello, I’m Elisa! I was born and raised in Lucca, the city I still proudly consider my home. I completed my education here, and during my studies, I held various positions focused on teamwork and customer service—two principles that remain central to my work today.

My enthusiasm for tourism and real estate began early, in 1995, when I assisted my mother in searching for prestigious properties for a well-known tour operator that specialized in luxury holiday rentals. Growing up in this environment, it was only natural that I established my own real estate company, Tuscanhouses, in 2012, which I still manage today.
I have travelled extensively throughout Europe and beyond, developing a profound appreciation for diverse cultures. This journey has equipped me with strong English skills and a decent level of French, enabling me to connect with international clients.

I absolutely adore Lucca, which I genuinely believe is one of the most beautiful gems in the world. Tuscany, with its stunning landscapes, flavours, and traditions, is my home - from the mountains to the sea, every area has its unique charm.
Outside of work, I am a wife and mother of two — a daughter and a son — and I live by the motto:
“A smile makes everything better!”  

If you’d like to reach out, feel free to email me at: elisa@tuscanhouses.com

ELISA NOFORI (Elisa 2)
Booking Department Operator

Talking about yourself isn’t always easy! My passion for the German language led me to spend part of my university years in Germany, an experience that shaped me both personally and professionally.

I have always loved music, especially Queen and Michael Jackson, and I’ve finally found my perfect role in the company, combining my enthusiasm for tourism and hospitality with my love for connecting with people. I live in Lucca with my husband—who also works in tourism—our son, daughter, and our black cat. We love spending time together and being out in nature.

If you’re looking to book a villa or have any questions about the properties on our website, I’m here to help! I’m a naturally positive and outgoing person and I enjoy chatting with clients to find the perfect match for their stay Building and maintaining strong relationships with our guests is something I truly value, and I always keep an eye on market trends and industry changes to provide the best possible service.

My motto? " I’m born to be Queen! "
You can reach me at booking@tuscanhouses.com